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Frequently asked Questions

information FAQs

Will I be able to recharge camera batteries or other electrical appliances at the lodges/ camps?

Most camps will have electricity and generators on standby. Some vehicles will also have outlets where you can charge in case the battery runs down during game drives. Please enquire before hand whether the particular lodges are well equipped in this regards.

What kind of food is served in the lodges?

Fresh and tasty produce is one thing we can guarantee in Africa. Most lodges and hotels/camps will serve a pan African cuisine while some will mix it up with something continental.

Do you have internet access at the lodges/ hotels and camps?

Most lodges / camps will have a particular area where you can access the internet. However, put in mind that most of these areas are remote and the net might not function as fully as in the western world.

Do you offer child minding services at the hotels / lodges and camps?

While most properties do have this service, please enquire with us before making any reservations as to whether the properties provide these kind of services.

How do I estimate how much to tip?

While tipping is not obligatory, a 10% of the total bill in cases where you are paying direct would be appropriate. For porters about 3 dollars per piece would be all right. For the driver / guides, 15 dollars per person per day would be all right.

Where do we get travel insurance?

Travel insurance should be bought right at your country of origin. However, in cases where the insurance does not cover evacuation or emergency medical services during and after the safari, we can be contacted and we shall be sure to provide you with a cover at a minimal cost. Please note that this does not replace the usual travel insurance and we would suggest you contact your agent to ensure you are well covered.

What do I wear for my beach or bush (safari) experience in Eastern Africa?

Most of the time you will be comfortable in light, summer-weight clothes. Do include a warm jacket as some African nights (especially in the areas of Ngorongoro) can be surprisingly chilly. Do not forget socks, a good pair of shoes and a rain jacket. Pack lots of sunscreen – lots of it- and a hat and sunglasses to give you that extra shade during the peak hours (these can come in handy while on safari or while at the beach). Stock up on insect repellent and if you are in a malaria prone area, ensure you have a cool, long sleeved shirt and trousers for the evenings which is when the mosquitoes are most active. Bring a good pair of walking shoes for that adventure moment.

Always pack a bandana or cotton scarf and a sarong/ khanga, pareo, kikoy – whatever you may wish to call it. These two garments are probably the most useful and versatile items in Africa if not the world. If you will be spending a lot of time on game drives, neutral earth colours would work best. However, you do not have to look like an extra on the set of Out of Africa. Carry at least one pair of smart wear for that exclusive dinner at a property that requests guest be well dressed.